Welcome to CarCue. We respect your privacy and are committed to protecting the personal
information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data
when you use our mobile application and services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you register or update your profile, we may collect your
Name, Email Address, Phone Number, and Profession.
- Vehicle Information: We process Vehicle Registration Numbers (RC) that you search for
to provide vehicle details.
- Financial Information: We do not store your credit/debit card details. Payments are
processed securely through our payment gateway partner (Cashfree), and we only retain transaction logs
for history tracking.
- Device Information: We may collect information about your device, such as the OS
version, to help us debug issues and improve performance.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide vehicle registration details and related services.
- To manage your account and authentication (including Google Sign-In).
- To process transactions and maintain your credit history.
- To improve our app's functionality and user experience.
- To communicate with you regarding updates, support, or service-related issues.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors (e.g., payment gateways, cloud hosting) who
assist us in operating the app.
- Legal Requirements: If required by law or to protect our rights and safety.
4. Data Security
We implement industry-standard security measures to protect your data. All sensitive communication is
encrypted. However, please be aware that no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information. You can update your profile
directly within the app. If you wish to delete your account, please contact our support team.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by
updating the "Effective Date" at the top of this policy.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: team@carcue.in